San Francisco, October 2 — Anthropic is launching a new study to learn directly from people about their experiences with artificial intelligence, using its tool Anthropic Interviewer to gather personal insights from a diverse range of participants. The initiative builds on a similar effort conducted last December and aims to capture hopes, worries, and expectations surrounding AI development at what the company describes as a pivotal moment for the technology.
The study is designed to inform not only Anthropic’s own research but also broader conversations among AI labs, policymakers, and other stakeholders shaping the future of artificial intelligence. By collecting firsthand accounts, the company hopes to ground technical progress in the lived experiences of those interacting with AI systems in everyday life.
Participants in the study will be invited to share their thoughts through interviews conducted via Anthropic Interviewer. They will have the choice to make their contributions public or keep them confidential, a flexibility intended to encourage honest and open dialogue. Anthropic emphasized that no personal account information from users’ Claude profiles — such as names or email addresses — will be published, even if interviews are shared publicly.
Once submitted, public interviews will be accessible to anyone, including employers, friends and relatives, government officials, and representatives from other companies. This openness is meant to foster transparency and allow a wide array of voices to contribute to the ongoing conversation about how AI should evolve in society.
The findings from the study will be made publicly available, continuing Anthropic’s commitment to open dialogue about AI’s role in human life. By repeating and expanding on the earlier study from December, the company aims to track shifts in public perception over time and provide a comprehensive record of how people are navigating the opportunities and challenges posed by advancing AI systems. Anthropic said the effort reflects its belief that responsible AI development must include listening to the people who use and are affected by the technology.
As the study gets underway, the company will be watching closely for patterns in what participants say — not just about what AI can do, but about how it fits into their lives, values, and concerns for the future.
